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We care about your privacy!


We are committed to protect your information!


One Cat at a Time is a charitable organization registered with the Registre des Entreprises du Quebec under the number 1174863325 and a recognized charitable organization under the registration number
712829472 RR0001.

Our organization is committed to protect and respect the confidentiality of your personal data collected on the website.  One cat at a time complies with the following laws; GDPR, UK GDPR, PIPEDA, Bill 25 ( Quebec), LCAP and any laws that apply to our organization.

We invite you to read our privacy policy. Our committee has drafted this policy using simplified and clear terms as recommended by the Government of Quebec. If you have any questions, please do not hesitate to contact the person designated by the organization.

Marie Simard:

Non-automatic personal information collection

We collect your personal information when you fill out our forms on the website.
Last name
First name
Mailing address
Postal code
E-mail address
Phone number
Information about your pets
Lifestyle information
Information about your family background

Each form collects personal information, which is used for a specific purpose and kept for a reasonable period of time. It is deleted when it is no longer needed. We give access to your information only to the appropriate people within the organization who must respect the privacy of the information.

Contact form ( 6 months )
Partnership form ( 6 months)
Adoption form ( 2 years)
Volunteer form ( 1 year)
Foster care form ( 1 year)
Tax receipt request form ( 7 years)
Order form. ( 6 months)

This information is used by the organization only and is kept in a secure environment.

SSL protocol
Access management - authorized person
Computer backup
Digital certificate

Automatic collection of personal data
One chat at a time collects specific data ("cookies") using third-party analysis programs such as Google Analytics and Twipla.  We collect the information to help us better understand and meet the needs of our users. Data is encrypted to adequately protect user identity.

IP address
Device type
Visited pages
Number of visits to the site

Please note that users may decline cookies on our site at any time.

Sharing personal information

One cat at a time will not share or sell your personal information.
One Cat at a Time will not share your personal information without your consent, unless required to do so by law. For example, for the purposes of investigation, fraud or legal actions.

Collection of banking information
One chat at a time does not have access to your banking information during transactions on our site. We use the following platforms: Zeffy, PayPal and Stripe. Some information is shared with us, such as last name, first name and postal address when the user has registered a postal address.

Your rights

You have the right to request the removal of your personal information.
You have the right to withdraw your consent to the processing of your personal information.
You have the right to access, receive or modify your personal information.
You have the right to refuse all forms of advertising by e-mail or any other form of communication.

Last update: September 22, 2023.
Designated contact: Marie Simard


Contact us!

If you wish to remove, modify or access your collected information, do not hesitate to contact us!

Responsible: Marie Simard

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